Code error 14538 69272, Description : Quickbooks Log file.

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  • Updated 12 months ago
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Hi There I keep getting Code error 14538 69272, Description : Quickbooks Log file., Any idea what is causing this error and how I can fix it?
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tariq

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Posted 12 months ago

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Rav, Community Manager

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Hi Tariq,
Which Reckon product & edition/version are you using?

When does this error occur? ie. are you performing a certain task or action?
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tariq

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Hi RAV
Im using 2017 R2, It happens when I post a bill
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Rav, Community Manager

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Thanks for getting back to me Tariq,

Since this error is only occurring when you're trying to open a particular bill, it means that this bill has become corrupted.

The only way around this is to delete the bill from the register in the chart of accounts and enter it again (by doing it like this, you do not need to open the bill). See below instructions.

1. Go to your chart of accounts.
2. Right-click on the account that is associated with this bill > click use register
3. Find this particular bill and take note of the details so you can enter it in again
4. Click on the billĀ onceĀ in the register (it should be highlighted with a black box around the transaction)
5. On your keyboard hold down ctrl + D together > it will prompt you if you are sure you want to delete this transaction > click yes
6. Enter the bill again

Let me know how you get on

Cheers
Rav
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tariq

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Hi Rav

Thanks for your response. However, this error only happens when I am trying to post a new supplier bill using the bill window.