Coles Credit card transactions not being automatically loaded

Options
Natalie_8045591
Natalie_8045591 Member Posts: 1 ✭
edited February 2017 in Reckon One
I have got a Coles credit card and I set it up to get automatic downloads. All was working until 11 December 2015 and I have had nothing since. My login details have not changed and I am getting nowhere with the email support. That's 2 months now. It's the account that most of my transactions go through so it's a major problem. I see that Coles Mastercard is still listed as a Yodlee account. What is going on ?

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited February 2017
    Options
    Hi Natalie,

    A member of our BankData team has tried to give you a call today in relation to this issue.

    They weren't able to reach you this morning but if you could give the team a call back on the contact number left on the Voicemail message or email sent today that would be great.

    Cheers
    Rav
    Reckon Logo - Signature.png


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

Categories