Compatability issue with Outlook 2016 and Reckon 2019

Leshelle
Leshelle Member Posts: 103
edited February 2020 in Reckon Accounts (Desktop)
Hi
We have just upgraded to Office & Outlook 2016, and we are still on Reckon Accounts Desktop 2019, and are now getting the error msg we used to get in Reckon in an earlier version, when trying to email directly from reckon. It asks you to "Switch to or Retry". Office also asks every time if we want to Allow the other program.  We are also having similar issues when exporting to Excel. Any hints on what to do? We are on Windows 10 if thats relevant.

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