Connection has been lost

Eden Duim
Eden Duim Member Posts: 4
edited March 2019 in Accounts Hosted
image 
this error has came up 3 times since ive been logged into reckon

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited March 2019
    Hi Eden,
    There are a few reasons behind this error message which are detailed in this Knowledgebase article - Error: Connection Has Been Lost when working on a company file

    Before that though, since this post is marked as Accounts Hosted I'd recommend ensuring your internet connection is constant and stable. Interruptions or dropouts in internet connection whether its momentary or extended will result in a loss of connectivity with the Hosted file.


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