**RESOLVED**- Contact Centre call delivery issue (23 March 2020)

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  • Updated 4 months ago
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Hi everyone,

We are currently experiencing some technical difficulties affecting the delivery of calls to our contact centre teams.

We are currently investigating this at the highest priority and hope to have further information to share on this very soon.

If you're not able to get through to our teams at the moment, please feel free to reach out on the Reckon Community right here and we'll do our best to assist.

Our Help site also has a range of excellent support content to troubleshoot most errors and issues - https://help.reckon.com/

We sincerely apologise for the inconvenience caused and thank you all for your patience as we work through this.

Thanks everyone.
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Rav, Community Manager

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Posted 4 months ago

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Rav, Community Manager

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Hi everyone,
The issues affecting calls to a contact centre teams has been resolved and all lines are back to normal.

Thank you all for your patience and our apologies for the inconvenience caused.

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