Copy and Paste

June Hong_9508447
June Hong_9508447 Member Posts: 7
edited August 2019 in Accounts Hosted
I just came back to work this week and realised that Reckon Accounts Hosted has been updated. As a result, I cannot copy and paste into RA anymore while my co-worker still can. Can anyone tell me how to make it work, i.e. settings?

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited August 2019
    Hi June,
    Are you using a Mac by any chance?

    If so, please take a look at this Knowledgebase article -
    Copy and Paste function is not working on Reckon accounts Hosted when using in Mac


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  • June Hong_9508447
    June Hong_9508447 Member Posts: 7
    edited August 2019
    No, I am using a normal desk computer, windows 10.
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited August 2019
    For Windows, its simply a matter of using Ctrl and C to copy and Ctrl and V to paste.


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.