creating a pdf file.

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Anth
Anth Member Posts: 4 ✭
edited April 2020 in Reckon Accounts (Desktop)
Hi need some help please, since upgradeing to Reckon 2019 I can't save invoices as pdf's, the only way I can do it is to email invoice to myself and it will create a pdf attachment.

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited August 2019
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    Hi Anth
    Can you describe the process you're going through and also, what errors are you coming across?
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  • Anth
    Anth Member Posts: 4 ✭
    edited April 2020
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    While invoice is on screen>file>save as pdf>window opens I name file and hit save, then get this
    message

    This happens on all 3 computers

  • glendaveale
    glendaveale Member Posts: 176 ✭✭
    edited August 2019
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    Can you print to PDF and save that way. I do this.
  • Anth
    Anth Member Posts: 4 ✭
    edited August 2019
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    Thanks Glenda

    I probably could do that, but if a program has a function you should be able to use it, 

    Cheers Glenda
  • Kwikbooks (Professional Partner)
    Kwikbooks (Professional Partner) Member Posts: 824 ✭✭✭
    edited August 2019
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    Does the invoice print to screen correctly as the error message suggests.

    can you save anything else to pdf, reports, etc
  • Anth
    Anth Member Posts: 4 ✭
    edited August 2019
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    For some unknown reason I can now save pdfs on 2 computers but not the third.

    It will do print previews but won't save invoices, reports etc as pdfs,
    it will create a pdf as an attachment when we email invoices/quotes etc.

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