Creating Reciept Printer On/Off Function

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[Deleted User]
[Deleted User] Posts: 0 ✭
edited December 2017 in Point of Sale

I have a Senor Printer connected to the 2013 POS software via Toshiba Laptop, and need to turn off receipt printing but there is no Reciept Print on/off function key. The help function has a link to creating this function key however I cannot access these instructions via the help link. Is this the only way to turn off receipt printing ? Is there another way? Can someone please provide more guidance to enable the print receipt on / off function to be created or another method of enabling the receipt printer function to be manually turned on/ off ? Thanks


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  • Graham Boast
    Graham Boast Accredited Partner Posts: 331 Accredited Partner Accredited Partner
    edited December 2017
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    Hi Eva

    An easy way to do this is to assign 2 of the little used function keys to perform receipt printer related functions.

    I generally use F2 - Menus (displays Menu Bar if turned off) and F3 - Cash Paid Out (I just don't like using this function - another story!).

    From POS Terminal.Menu Bar...

    Tools > Options > Keyboard Tab > Design PC Keyboard Layout



    First - Assign F2 to turn on/off Receipt Printer.
    Select in this order: F2, Receipt On/Off, Apply Function to Key > Apply



    The F2 Button will now turn receipt printing on and off.  You can check this via the status bar on the bottom right of the program



    To accompany this, I also have a function to reprint the last receipt.  Often a customer will ask for a receipt after you have finished the transaction and this does it regardless of whether receipt printing is turned on or off

    Assign F3 to Reprint Receipt
    Select in this order: F3 , Print Receipt, Apply Function to Key > Apply


    F3 will now spit out another receipt

    This functionality can also be done on a touch screen layout, but that is something that would require a remote support session: http://www.reckonhelp.com.au/remotesupport.htm

    Hope you find this useful

    Graham Boast
    Reckon Accredited Consultant
    graham@reckonhelp.com.au

     





    Graham Boast | 0409 317366 | graham@reckonhelp.com.au

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