currency problem

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  • Question
  • Updated 8 months ago
  • Answered
why my reckon always show the currencies of your account and customer must be the same ?
What should I do to solve this problem ? cause I cannot open the cheque and entry bill
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Rebecca CCW

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Posted 8 months ago

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John G, Information Support Analyst

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Welcome to the Reckon Community Rebecca,

It sounds like you are trying to make a payment in a foreign currency against an account held in your domestic currency from a bank account held in a 3rd currency.

The bank account from which you are making the payment must be in either the currency of your Customer or in the domestic currency.  


Hope this helps.

regards,
John.