currency problem

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  • Updated 2 years ago
  • Answered
why my reckon always show the currencies of your account and customer must be the same ?
What should I do to solve this problem ? cause I cannot open the cheque and entry bill
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Rebecca CCW

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Posted 2 years ago

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John G, Information Support Analyst

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Welcome to the Reckon Community Rebecca,

It sounds like you are trying to make a payment in a foreign currency against an account held in your domestic currency from a bank account held in a 3rd currency.

The bank account from which you are making the payment must be in either the currency of your Customer or in the domestic currency.  

Hope this helps.