cutomer returned broken goods besides giving cusotmer credit note, what else?
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Stacey Lett
Member Posts: 19 ✭
A customer bought goods and they were wrong voltage and were destroyed, but customer should get a credit note. How to I put in qb's that the goods are returned but worthless.
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Hi Stacey
(Assuming the Items have been setup as Inventory & you have issued a Tax Invoice that the customer has already paid ......)
The Credit/Adjustment Note should have the same Items & their quantities as the original tax invoice that you generated. The nature of the Cr/Adj Note is that it will decrease the Item quantities & linked income accounts accordingly.
In turn, you should receive a credit or refund from your supplier for these Items which will reflect in the Item's (COGS or Expense) cost calculation.Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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