How to log off sessions for users who are stuck after connection lost on Reckon Accounts Hosted

Datarec_ReckonLtd
Datarec_ReckonLtd Reckon Staff Posts: 1,039 Reckon Staff
edited May 2022 in Accounts Hosted

Login to the Hosted platform.


In the Dashboard, click on the Control Panel button.


In the Control Panel screen, click on 'Log off Remote Sessions'


If there are user session present, click on blue hyper link 'Log off user'.


Regards,

Data Recovery Team

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