Debtors receipts
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Colleen Watson_10172464
Member Posts: 4 ✭
I receipt a debtors payment to invoices. All totals are correct and balance is nil. all is good. When I go and look at debtors balances I find that these invoices are showing cents still owing on each invoice and a credit has been created for the same amount. WHY. Then I try and allocate the credits to the outstanding balances, it applies it as credits, I save all looks good and then again when I go back it has not worked.
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Comments
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This has happened to me a couple of times over the years and I have not been able to fix it, I seem to remember having to delete the original invoice and reentering0
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I hope not as there are quite a few. I can not believe that there is so many BUGS in this program0
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This is not really a bug - it generally only happens when you mix up tax codes on an invoice or you create negative GST on your invoice...if you send through a screen shot then I should be able to help - rather than have negative GST on an invoice you will need to split the transaction using an adjustment note - then you will be able to apply the payments correctly. But a screen shot will help me steer you in the right direction.1
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Hi, Linda can I have your email address and I will email you through everything. Yes, I do have a negative GST on the invoice. If I have to split the invoice it is going to make it very messy as you will see when I email it through. Cheers Col
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send to linda@abcomputing.com.au0
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