In 2016 we got a trial version of Reckon Accounts and subsequently bought the software. We are now implementing Single Touch Payroll and I have found that we have two member logins and have subsequently attached our company to the login for the trial version. This now stops me from attaching to the correct login. When I try to do so I get the following error message "Unable to create subscription with Stp". Can I have our trial version member account deleted? Alternatively can I un-link a company from a member profile?
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