Deleted file upon update
Gary Jeffress
Member Posts: 1 ✭
Ive just tried to update the POS file for our licence and the file has been deleted. NOW I cannot use it and the store is open. How do i get it back to operating
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Comments
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Hi Gary,
Welcome to Reckon Community!
As what Andrew mentioned, the update of license, is this the re-registration of the product? or an actual update of the program?
Moreover, files do not get deleted during activation or program update - as by default, it installs to a new install directory.
Just to clarify:- What is the version of Reckon Accounts and POS do you have?
- Are you able to open POS Admin?
- And is the issue occurring with POS Terminal?
- Do you have two computers for POS? On in front and one at the back?
- If so, how are they networked?
- What is the message or error experienced when opening the program?
Kind Regards,
Jamaiel
1
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