Detection of duplicate credit note reference numbers

  • 3
  • Idea
  • Updated 2 years ago
Apologies if this is a setting that I've been unable to locate!

When entering bills Reckon Hosted detects if the Invoice Number on the bill you are entering is a duplicate of one you have already entered. This is a really helpful feature as we often receive invoices in both hard copy and email from our suppliers and this easily and quickly prevents them being entered twice.

Unfortunately, if you are entering a credit note from our supplier it doesn't detect that the reference number is a duplicate. This is causing us to enter credit notes twice and then have to remove them later when this is detected (or check every one before we enter it). Either way this is quite time consuming.

Would it be possible to extend this duplicate reference detection feature to credit notes? 

Photo of Kate D

Kate D

  • 242 Points 100 badge 2x thumb

Posted 3 years ago

  • 3
Photo of Lauren T

Lauren T

  • 70 Points
I have asked for this a couple of times, but it's still not a feature.  It would be very useful!  Surely it's not too difficult to set up, like the alert for duplicate invoices?