Different contacts for Invoice To and Ship To

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  • Question
  • Updated 11 months ago
Hello, I would like to invoice one contact and ship to another. I delivery my service to a client but invoice to an agent. I can't find a way to do that with Reckon One and would like to know if there's a workaround. 
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Lan-Anh

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Posted 11 months ago

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Shane, Employee

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Hi Lan-Anh,

A work around is to tick the box that the physical address is different, so you can 2 address, and in the notes of the customer put a note that you deliver to different contact than invoice to.

Regards,
Shane.
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Lan-Anh

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Thanks Shane. 

I did try to use the physical address and entered a ship to name/address but the contact name also appeared on the invoice. Can we have either the ability to add a 2nd contact for ship to, or an option to turn off the contact name in the physical address, in future enhancements.