Do we need to have the old versions of the software installed

Dave Brown
Dave Brown Member Posts: 2
edited February 2020 in Reckon Accounts (Desktop)
We currently have 5 different versions of Reckon installed in the Citrix farm for users to access - Accounts Enterprise Accountant Edition 2013 - 2016 and Accounts Premier Accountant Edition.

We are planning our next IT infrastructure / cloud strategy and as part of that are evaluating all the applications installed in the environment.

My question is do we need to continue to make all these versions available to our accountants? If we install the latest version will it be able to read files created in the older versions and will it be able to write files in the older versions? What about the Enterprise Edition vs the Premier Edition - I assume the Enterprise product can read files created in the Premier Product.

Any advice on how we can consolidate the number of Reckon applications installed and provisioned to users would be greatly appreciated. It would be even better if the advice was we don't need to install any of them and there is a Reckon cloud product that these files can be uploaed into and stored / worked on.

Thanks

Comments

  • Dave Brown
    Dave Brown Member Posts: 2
    edited February 2020
    Do you mean yes we need to continue to make all these versions available to our accountants?

    Do you mean yes the latest version will it be able to read files created in the older versions and be able to write files in the older versions?

    Do you mean yes the Enterprise product can read files created in the Premier Product?
  • Datarec_ReckonLtd
    Datarec_ReckonLtd Reckon Staff Posts: 1,039 Reckon Staff
    edited February 2020
    Dave,

    Each product year version can only open data files created in that year version or older.
    You cannot open newer version data files in older version software.

    Reckon Accounts Enterprise can open a Reckon Accounts Premier / Pro / Plus / Accounting data files. Any file that is opened in the Enterprise version can then no longer be opened in the others.

    The Reckon Accounts Hosted product uses the same file format as the desktop-based Enterprise product. Any file that is opened in the Reckon Accounts Hosted platform can only be opened in the Reckon Accounts Enterprise product.

    As long as your accountants want to continue to support clients using older software, then they would need to have that older software available to them.