Does the status "Authenicating Login" in Bank Feed Management (Reckon One) mean that is is in progre

Kathryn_9175062
Kathryn_9175062 Member Posts: 10
edited December 2017 in Reckon One

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited December 2017
    Hi Kathryn,
    How long has this status been present so far?

    Do you have any additional security measures such as Multi-Factor Authentication (MFA)? eg. a text message/email being sent to your phone/email address with a special code to verify access etc.


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  • Kathryn_9175062
    Kathryn_9175062 Member Posts: 10
    edited December 2017
    Ok.  Will check with my client.
  • Kathryn_9175062
    Kathryn_9175062 Member Posts: 10
    edited December 2017
    Yes he did, so just another step -  Status now Download Requested.  Thanks