Easter 2020 - Opening Hours & Support

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  • Updated 3 months ago


Hi everyone.
Easter 2020 is upon us and its certainly a different one this year.
Our thoughts are with everyone affected by the current pandemic. From the full team at Reckon, please stay safe everyone.

If you're going to be a busy bunny over the Easter break, we've got you covered with support over the public holidays. A small number of our teams will be closed, please find the full details below.


Good Friday (10 April 2020)
  • Customer Service - OPEN
  • Reckon One Support - OPEN
  • Reckon Accounts Business range AU & NZ (Advantage Support) - OPEN
  • Reckon Accounts Hosted Support (AU & NZ) - OPEN
  • Point of Sale (POS) Support - OPEN
  • Partner Technical Support (PSG Support) - OPEN
  • Cloud Solutions - CLOSED
  • Partner Sales (PSG Sales) - CLOSED
  • Reckon Training Academy - CLOSED
  • Dealer Sales - CLOSED

Saturday (11 April 2020)
  • All phone support teams - CLOSED

Sunday (12 April 2020)
  • All phone support teams - CLOSED

Monday (13 April 2020)
  • Customer Service - OPEN
  • Reckon One Support - OPEN
  • Reckon Accounts Business range AU & NZ (Advantage Support) - OPEN
  • Reckon Accounts Hosted Support (AU & NZ) - OPEN
  • Point of Sale (POS) Support - OPEN
  • Partner Technical Support (PSG Support) - OPEN
  • Partner Sales (PSG Sales) - CLOSED
  • Cloud Solutions - CLOSED
  • Reckon Training Academy - CLOSED
  • Dealer Sales - CLOSED
  • 1900 Support - CLOSED

Tuesday (14 April 2020)
  • We're back! All phone support teams - OPEN


As always, the Reckon Community is available for peer to peer support throughout the Easter break and we'll be back to official moderation on Tuesday 14 April.

We've also got a new revamped Help site which is packed full of support and troubleshooting content, check it out here - https://help.reckon.com/

From the full team at Reckon, we wish you all a safe and happy Easter.
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Rav, Community Manager

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Posted 3 months ago

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