easystart 2014 problems getting started

Julie_7320717
Julie_7320717 Member Posts: 1
edited August 2019 in Reckon Accounts (Desktop)

I get a Script Error "Unable to get property 'close' of undefined or null reference" which stops me from accessing Getting Started Tutorials.  I am not familiar with the concepts of Easystart and really need to learn the basics, but am unable to access information I need to get started.