elite hosted password

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  • Question
  • Updated 4 months ago
  • Answered
I have a new laptop and I have downloaded the Citrix Software, when I put my username in  (name@elitehosted.com) I cannot recall my password! Does anyone know how to reset it? There is no option for "forgotten password" anywhere on the screen!
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Miriam Bailey

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  • frustrated

Posted 4 months ago

  • 1
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Kevin Russell, Accredited Partner

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Is Elite on Citrix? Wow I did not know that
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Michael Lee, Employee

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Hi Miriam,

Please send a request to support@reckon.com asking us to reset your password.

Regards,
Michael
APS Support
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Miriam Bailey

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Thanks Micheal I already have done that before I wrote this thread but have not had a reply yet.
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Michael Lee, Employee

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Got the email thanks Miriam. I've logged your request into the system. You can expect to hear from someone soon.
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Miriam Bailey

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Thank you Micheal