Elite takes 3 minutes to start in Windows 10

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  • Updated 11 months ago
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We recently switch our operating system from “Windows 7 Pro” to “Windows 10 Pro” and we experiencing a long starting time for Reckon Elite to start.  In Windows 7, Elite is starting immediately when we start the program.  However in Windows 10, it will take about 3 minutes to start.

 The Task Manager indicates that during the 3 minutes starting time, a program “Antimalware Service Executable” is running in the background and this program will close after 3 minutes when Elite emerge.  

Just wonder if there is a solution for it?
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Wilson Leung

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Posted 11 months ago

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Himanshu, Employee

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Hi Wilson,

It appears your firewall is blocking the application. You would need to make Elite as an exception into your security software to load faster. If you still have issues email support on support@reckon.com