Elite Trial Package

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  • Question
  • Updated 1 month ago
Tried to download the Elite trial package but cannot open accounting or tax modules. The practice mgt downloaded. Set up a client and details entered disappeared
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David Callaghan

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Posted 2 months ago

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Peter French

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Everything disappeared or only the years return details? Client profile still there?
Photo of Peter French

Peter French

  • 742 Points 500 badge 2x thumb
Everything disappeared or only the years return details? Client profile still there?
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David Callaghan

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I have deleted the ledger and tax packages and downloaded them again. when opened they install but will not open to view. They continually want to re-install each time the program is selected. I am a potential new customer and am disappointed at this time. I will hopefully talk to somebody on Monday to get a solution. As a small practitioner these days I was looking to reduce my software cost. I have changed software providers before and it is a painful exercise so I need to be convinced a change to Reckon is not jumping into the fire