Elite Trial Package

David Callaghan
David Callaghan Member Posts: 2
edited August 2020 in Reckon Accounts (Desktop)
Tried to download the Elite trial package but cannot open accounting or tax modules. The practice mgt downloaded. Set up a client and details entered disappeared

Comments

  • Peter French
    Peter French Member Posts: 20
    edited May 2020
    Everything disappeared or only the years return details? Client profile still there?
  • Peter French
    Peter French Member Posts: 20
    edited May 2020
    Everything disappeared or only the years return details? Client profile still there?
  • David Callaghan
    David Callaghan Member Posts: 2
    edited May 2020
    I have deleted the ledger and tax packages and downloaded them again. when opened they install but will not open to view. They continually want to re-install each time the program is selected. I am a potential new customer and am disappointed at this time. I will hopefully talk to somebody on Monday to get a solution. As a small practitioner these days I was looking to reduce my software cost. I have changed software providers before and it is a painful exercise so I need to be convinced a change to Reckon is not jumping into the fire
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