email and hosted browser not working

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  • Updated 2 years ago
  • Answered
I hav tried to email statements but the email does not work again, previously it would freeze hosted and i had to log out turn off the laptop and come back several hours later, this time the email box stays open and nothing happens when i hit send now. So i tried to contact help through the hosted help browser and that wouldn't open either!!!
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Martin Seaward

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Posted 2 years ago

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Rav, Community Manager

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Hi there Martin,

Does this problem occur when you use a different browser?

Do you regularly perform maintenance on your file? I think it might be worth checking out some of the solutions listed in this article so that your file is in tip top condition and you're getting the best performance from Hosted -

Reckon Accounts Hosted performance is slow in multiple areas

Hosted freezes after a short period of operation