EMAIL error - either there is no default mail client or the current mail client

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  • Updated 3 weeks ago
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PLEASE HELP! Using an old version of QB that no one can seem to help with! We had to upgrade our outlook now I can't send any invoices from QB....

error - either there is no default mail client or the current mail client cannot fulfill the messaging request. please run microsoft outlook and set it as the default mail client
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Claire Baker

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Posted 3 weeks ago

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Rav, Community Manager

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Hi Claire,
Which version of Reckon Accounts are you running and also which version of Outlook?

I've found a KB related to the particular message you're receiving which might be of help -
Error: there is no default email client.... when sending an email through Outlook 2010 64-bit
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Claire Baker

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outlook 2016 
QuickBooks Plus 2008/09 Full RSK IKC

Tried the link but it won't let me change / un tick the "use my current email program" to see if this is the issue
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Claire Baker

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I can send normal emails, just none from QB