I am trying to email payslips from the 19/20 Payroll Premier software but there is an error coming up and it fails to send. The same issue happened last yr. I have Outlook open, have checked that Run as Administrator is ticked in Outlook Properties, and have employees set to Both for Printing/Emailing payslips in PP.
Just for the record, we found it best to close Outlook before opening Payroll and trying to send pay slip emails. This allows Payroll Premier to actually open Outlook itself when you select "Send", and then all the emails will go. No need to bother about running as administrator.
I am sure they will Peter. Writing software for such a massive amount of situations is a challenge, however, I for one have used both Payroll Premier and Business Accounts Premier for many many years and find them both easy to navigate and very reliable. The key is to ask questions before fiddling if you are unsure. Happy payrolling.