Email Remittance advice

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  • Question
  • Updated 1 day ago
  • Answered
I am trying to email remittance advice for our suppliers  since the upgrade of software and now have error
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nicole Topp

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Posted 3 months ago

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Rav, Community Manager

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Hi Nicole,
What is the error message you're receiving specifically?

Can you provide a screenshot and more details.
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Narelle Besseling

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I have just tried to do the same since the upgrade and everything is frozen and I can't get rid of the screen, close down and re-open and there it is.  I am just stuck.
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Amanda Joy

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We are currently having a problem with sending remittance advices, the system is freezing and we need to kick ourselves out.  Is there a resolution to this problem?
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Luke, Technical Support Team Leader

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Hi Amanda,

Could you please confirm if you're using Reckon Accounts Hosted or Reckon Accounts Desktop?