Email text for sending invoices

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Tian Lan
Tian Lan Member Posts: 50 ✭
edited August 2020 in Reckon Accounts (Desktop)
Hi
We need to change the text in the email body when we send out invoices. I have updated the change in Preference - Sending Forms-Invoices. However, when I send batch, the email body is still the older one, and we have to edit the email one by one.

We have over 100 invoices to send out, it's taking a lot of time to do it. Can anyone help why it's not reading the updated email from the preference? Thanks

Linda

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  • Sue Jones
    Sue Jones Member Posts: 67 ✭✭
    edited August 2020
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    It only started with the new version. So why?
  • Acctd4
    Acctd4 Accredited Partner Posts: 3,426 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited August 2020
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    Hi Tian/Sue


    Go back into the Send Forms Preferences & just double-check that the updated message text is displaying.

    Did you may sure you click on “OK” before exiting the window?  This is what “Saves” it.


    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    shazinoz2@bigpond.com

    www.accounted4bs.com

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Tian Lan
    Tian Lan Member Posts: 50 ✭
    edited August 2020
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    Hi Shaz
    Yes, it's displaying and I did click "OK" before exiting the window.
  • Acctd4
    Acctd4 Accredited Partner Posts: 3,426 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited August 2020
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    Hmm … had not heard of that being an issue before but if multiple people are experiencing it, hopefully Reckon will be able to fix it.

     

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    shazinoz2@bigpond.com

    www.accounted4bs.com


    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Sue Jones
    Sue Jones Member Posts: 67 ✭✭
    edited August 2020
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    Was working normal on Wednesday upgraded to 2020 version Wednesday night & changed straight away with no other computer changes or Windows updates.
  • brian_7664759
    brian_7664759 Member Posts: 50 ✭
    edited August 2020
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    You could try going in to  Lists/Templates/Select template you want to change/Layout Designer/DC the box you want to change the Font in/select Font size and description/OK four times and that should change it on the form you need.

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