Emailed Invoices are being received in Spam Folders

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  • Updated 1 month ago
Good Morning, Could you please advise why our emails sent directly from Reckon are being sent to the receivers spam folders? Its really frustrating that we've sent invoices and no-one has received them ....
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Liesl

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Posted 1 month ago

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Linda Putland, Accredited Partner

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You will need to ask your customers to add accountshosted@reckon.com to their whitelist/safesenders list of trusted email addresses...(ie tell their email software that this address is not spam/junk)...