Emailed payslip field "Pay Period Start" field empty

Tobias K
Tobias K Member Posts: 3
edited October 2018 in Payroll Premier
When emailing payslips the "Pay period Start" field becomes "  /  /  ". Value is correctly show in the report writer payslip prior to using the email function.

I've had a complaint from a staff member regarding this and according to https://www.fairwork.gov.au/how-we-will-help/templates-and-guides/fact-sheets/rights-and-obligations... the pay slip must include the pay period. As the field data is vanishing when payroll premier is emailing I am not complying with the standards.

Comments

  • Nicky Wray
    Nicky Wray Member Posts: 71
    edited October 2018
    This happening to me too
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited August 2018
    Hi Tobias & Nicky,

    If you head into File > Preferences > Super

    Is the 'Include Super paid date on payslips' ticked?


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  • Nicky Wray
    Nicky Wray Member Posts: 71
    edited October 2018
    Hi Rav,
    No it isn't and never has been in previous versions. How/why would you include a date you don't know on a payslip?
    Nicky
  • Tobias K
    Tobias K Member Posts: 3
    edited August 2018
    Hi Rav,
    No the field is unchecked in the preferences menu.
    The "Pay period Start" field has the data prior to producing the emailed pay slip.
    Tobias

    Edit: Odd Checking the "Include Super paid date on payslips" fixes the issue.