Hosted won't email Estimates & Invoices more than 2 pages long

Toni_9025747
Toni_9025747 Member Posts: 132
edited February 2020 in Accounts Hosted
Our business sends out many Estimates to our customers and since switching to Hosted have been unable to email any Estimates or Invoices that are more than 2 pages long - we so need a solution to this issue - HELP please!!!!

Comments

  • Shane_6461899
    Shane_6461899 Reckon Staff Posts: 339 Reckon Staff
    edited February 2020
    Hi Toni,

    What error message do you get when you try to email an invoice with more than 2 pages?  Or what happens when you try that makes you say it wont allow you?

    Regards,
    Shane.
  • Toni_9025747
    Toni_9025747 Member Posts: 132
    edited August 2017
    There is no message - we email our estimates to our own emails before sending to our customers - we just never receive them unless they are only 1 page 
  • Toni_9025747
    Toni_9025747 Member Posts: 132
    edited August 2017
    Sorted now - seems our the resolution of our high resolution logo was making the pdf file to large....thanks to support for giving me some ideas...