Emailing Invoices

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  • Question
  • Updated 2 months ago
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How can I check if an email has been sent in Reckon Hosted?  Is there a record of this somewhere?
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Roslyn

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Posted 2 months ago

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JO-ANNE

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Hi Roslyn, I have previously been advised there is no way, but to put your email address in the bcc section, that way you will get an email
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Roslyn

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Thanks Jo-Anne, I do bcc my address into the email but in this instance I haven't received the copy so wondering if I accidentally put someone else's email address there by mistake!!!
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Linda Putland, Accredited Partner

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Hi ladies - there is a log file that you can download, open and check... if you use the little toolbox icon and click on the download button - then look for the Log folder - and sort it by date - you will see files called QBMailClient_yyyymmdd.log - you can download these files - then open them up (they are just text files)... they will confirm what emails have been sent for that date?  Hope this helps?  cheers Linda
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Roslyn

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Thanks Linda I'll give that a go :)
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Roslyn

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Thanks again Linda that worked a treat.  Very strange, I did send the email and bcc it to myself but I have not received a copy of it in my emails ... it must be in cyberspace somewhere ... as long as the recipient has received it I suppose!
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Linda Putland, Accredited Partner

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Great! - Maybe create a rule in your email program that emails from accountshosted@reckon.com should go into a specific folder?  Then maybe they wont go to junk or wherever they went?  Cheers Linda
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Roslyn

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Still in cyber space!! :)