Emailing portable file

  • 1
  • Question
  • Updated 4 weeks ago
  • Answered
Have asked a customer to email me the portable backup file.  She cannot as the file is too large.  Is there a way around this as I need to see her file to correct some entries before I am onsite again.
Thanks
Photo of Glenda Veale

Glenda Veale

  • 1,266 Points 1k badge 2x thumb

Posted 4 weeks ago

  • 1
Photo of Charles van Rotterdam

Charles van Rotterdam

  • 8,992 Points 5k badge 2x thumb

Use a free internet site at wetransfer.com it'll do up to 2GB for free
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 40,284 Points 20k badge 2x thumb
Sendthisfile.com free service
Photo of Charles van Rotterdam

Charles van Rotterdam

  • 8,992 Points 5k badge 2x thumb
I like that one Kevin; Wetransfer is excellent, what's this site like?
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 40,284 Points 20k badge 2x thumb
Charles I have been using for about ten years since yousendit became a paid service. Its never let me down. I use it about twice a week.
(Edited)
Photo of Charles van Rotterdam

Charles van Rotterdam

  • 8,992 Points 5k badge 2x thumb
Yup I use mine quite often as well, particularly at audit time with quite large data files to the auditor. Also at the same time for the same reason.
Photo of Linda Putland

Linda Putland, Accredited Partner

  • 6,284 Points 5k badge 2x thumb
Glenda, I now subscribe to Team Viewer - the annual cost pays for itself in saved travel time and vehicle costs for me and I can help my customers faster.   I can also setup for unattended access for helping regular clients when they are not around, or speak with them over the phone and demonstrate processes/provide training in real time.  I also use their file manage function all the time to transfer files back and forth between my machine and the clients.  It is definitely worth considering.
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 40,284 Points 20k badge 2x thumb
Linda its overkill if you want to send the file, surely.
Photo of Charles van Rotterdam

Charles van Rotterdam

  • 8,992 Points 5k badge 2x thumb
And if you're on Hosted then you have access to the file anyway, still doing it from home
Photo of Linda Putland

Linda Putland, Accredited Partner

  • 6,284 Points 5k badge 2x thumb
Agree - but my understanding from the category this is posted in - they are using Desktop not Hosted. 
Kevin, I totally agree that TV might be overkill for just sending a file - but it is one of the benefits of TV once you have it for all the other reasons I use it... I can very easily bring a copy of the file over to my system if I want to test solutions/troubleshoot etc...
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 40,284 Points 20k badge 2x thumb
Charles as long as you are in the 2% of the country with decent internet. Like Im
Photo of Charles van Rotterdam

Charles van Rotterdam

  • 8,992 Points 5k badge 2x thumb
I'm on ADSL here out in the sticks and I got just then download 6.95 and upload .82, during the day when no-one is around I've had up to 18.0 download and nearly 2.0 upload. Around about 4pm when all the kids get back from school Hosted really gets clunky till about 7-8pm. Australian internet (including the NBN) is coaxial which means it's like a hose with multiple holes in it. When all the kids are at school then most of the holes are closed and I get all the pressure and it spits down the line, when the little ones come home all the holes are open and I get a lot less. In a city CBD it's probably the other way around, once everybody's at work at 9am every man and his dog is on and everybody just gets a trickle.
(Edited)
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 40,284 Points 20k badge 2x thumb
And I routinely get over 90mbps even in the peak. Damn Turnbull and his phony nbn is creating a two class Australia.
Photo of Glenda Veale

Glenda Veale

  • 1,266 Points 1k badge 2x thumb
Thank you everyone for your replies.  You all have been most helpful. Have sorted out with client.
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 40,284 Points 20k badge 2x thumb
Delerious to be of assistance Glenda