Have asked a customer to email me the portable backup file. She cannot as the file is too large. Is there a way around this as I need to see her file to correct some entries before I am onsite again.
Glenda, I now subscribe to Team Viewer - the annual cost pays for itself in saved travel time and vehicle costs for me and I can help my customers faster. I can also setup for unattended access for helping regular clients when they are not around, or speak with them over the phone and demonstrate processes/provide training in real time. I also use their file manage function all the time to transfer files back and forth between my machine and the clients. It is definitely worth considering.