Emailing portable file

Have asked a customer to email me the portable backup file. She cannot as the file is too large. Is there a way around this as I need to see her file to correct some entries before I am onsite again.
Thanks

Glenda Veale

2,400 Points

Posted 1 year ago

1 year ago

Charles van Rotterdam

9,886 Points

Use a free internet site at wetransfer.com it'll do up to 2GB for free

Comment

1 year ago

Kevin Russell, Accredited Partner

53,036 Points

Sendthisfile.com free service

Comment

2018-10-25T01:43:24+00:00

Charles van Rotterdam

9,886 Points

I like that one Kevin; Wetransfer is excellent, what's this site like?

2018-10-25T01:47:40+00:00

Kevin Russell, Accredited Partner

53,036 Points

Charles I have been using for about ten years since yousendit became a paid service. Its never let me down. I use it about twice a week.

(Edited)

2018-10-25T02:24:28+00:00

Charles van Rotterdam

9,886 Points

Yup I use mine quite often as well, particularly at audit time with quite large data files to the auditor. Also at the same time for the same reason.

1 year ago

Linda Putland, Accredited Partner

16,036 Points

Glenda, I now subscribe to Team Viewer - the annual cost pays for itself in saved travel time and vehicle costs for me and I can help my customers faster. I can also setup for unattended access for helping regular clients when they are not around, or speak with them over the phone and demonstrate processes/provide training in real time. I also use their file manage function all the time to transfer files back and forth between my machine and the clients. It is definitely worth considering.

Comment

1 person likes this

1 year ago

Kevin Russell, Accredited Partner

53,036 Points

Linda its overkill if you want to send the file, surely.

Comment

2018-10-25T05:53:21+00:00

Charles van Rotterdam

9,886 Points

And if you're on Hosted then you have access to the file anyway, still doing it from home

2018-10-25T06:03:52+00:00

Linda Putland, Accredited Partner

16,036 Points

Agree - but my understanding from the category this is posted in - they are using Desktop not Hosted.
Kevin, I totally agree that TV might be overkill for just sending a file - but it is one of the benefits of TV once you have it for all the other reasons I use it... I can very easily bring a copy of the file over to my system if I want to test solutions/troubleshoot etc...

2018-10-25T07:00:55+00:00

Kevin Russell, Accredited Partner

53,036 Points

Charles as long as you are in the 2% of the country with decent internet. Like Im

2018-10-25T08:00:07+00:00

Charles van Rotterdam

9,886 Points

I'm on ADSL here out in the sticks and I got just then download 6.95 and upload .82, during the day when no-one is around I've had up to 18.0 download and nearly 2.0 upload. Around about 4pm when all the kids get back from school Hosted really gets clunky till about 7-8pm. Australian internet (including the NBN) is coaxial which means it's like a hose with multiple holes in it. When all the kids are at school then most of the holes are closed and I get all the pressure and it spits down the line, when the little ones come home all the holes are open and I get a lot less. In a city CBD it's probably the other way around, once everybody's at work at 9am every man and his dog is on and everybody just gets a trickle.

(Edited)