emailing supplier remittance advices

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Regula Waser
Regula Waser Member Posts: 8 ✭
edited February 2020 in Accounts Hosted
Emailing remittance advices: When I clicked to email them (there were 11) I got a message saying that 8 had been emailed successfully. But it didn't tell me which ones. How can I see which ones went out? Also, when I email an invoice - can I actually see anywhere that it was actually sent? Sometimes customers tell me that they didn't receive an invoice.

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  • Debbie_9161664
    Debbie_9161664 Member Posts: 57 ✭
    edited February 2020
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    Hi Regula

    Check all  the email address's in each account,they may be missing something, if you want it emailed to you then add your email into the cc box in each account, I don't do this as I assume they are sent, so far so good.
    Cloud accounting you are using their site to email so no you cannot see them if they are sent.
    If folks did not receive them, tell them to check the Junk E-mail

    Hope that helps
    Deb
  • Regula Waser
    Regula Waser Member Posts: 8 ✭
    edited August 2019
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    Thanks Deb. I have been using Reckon Hosted only since 1st July and find it more difficult than the desktop version. Do you have a shortcut for printing? Currently there are about three steps to do to print a single page. And to print the two reports on a bank reconciliation this is doubled, as you need to print both separately. 
    I also have another question while I have your attention: why do the payslips show a wrong Time in lieu accrual? 
  • Debbie_9161664
    Debbie_9161664 Member Posts: 57 ✭
    edited February 2020
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    Once you become used to the slight changes you will find it easy enough to use.

    Printing should be Ctrl P, yes it goes to a separate page but that is no different than using any webmail on the interenet even gmail does that, then you can print a hard copy or pdf, change the settings to print double sided, look at the menu on the left hand side for options to do this

    Do a reconciliation for the 'Time in Lieu' accrual, then you will find the discrepancy, create the reports and locate the difference in value, other than that put it export to a spreadsheet to assist.
  • Regula Waser
    Regula Waser Member Posts: 8 ✭
    edited August 2019
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    Thanks Deb. Regarding TOIL I am doing a fortnightly spreadsheet, to make sure the leave accrual are correct. But the payslips don't show the same hours as the Payroll and Compensation Info - Leave Details. 
  • Debbie_9161664
    Debbie_9161664 Member Posts: 57 ✭
    edited February 2020
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    The payslips will show what is listed in each payrun, if there are discrepancies then you need to check what is being done in each pay and/or each persons own file in the system.

    Its data entry so you must be entering the info for payroll ?

    Go into each persons file and see what value is calculating maybe there is an error there for the leave etc 

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