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  • Updated 5 years ago
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2014 Emdupe Error Supplier ABN; Uknown when trying to lodge Payment Summary with ATO thru Business Portal - File Transfer Qbooks 2008/2009.  They replied that need latest version 1.1 which is what version of Reckon exactly - or is that a new version Reckon?  What is the error referring to as I have Auskey and send my BAS every quarter?  Could somebody from Reckon answer this as there must be a lot of people out there who are going to shortly find out that they cannot lodge online thru ECI without extreme difficulty as the ATO are phasing out that portal and the Business Portal will not validate and lodge mine at this stage and refer me back to Reckon for the Reason!

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Posted 5 years ago

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Ifti, Product Owner

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Hi Soph,

Thank you for your post in our community.

I don't think ATO will accept files created from earlier than Reckon Accounts 2013 (last year version). We always recommend you to upgrade to the latest version. That could be a reason.

Also, the error talks about Supplier ABN. So check under Company > Company info > ABN on the right, either remove 001 on the extra box on the right or add it (if not there). Export out Empdupe and try uploading again.

If it still fails, you might want to download trial 2014 on a separate computer and restore a backup from your current file (File >Save copy or backup > first save it and Restore that onto another PC via File> Open or Restore).

Create Empdupe from there and see if it accepts.

Trial download link: http://home.reckon.com.au/support/Home/Downloads/TrialDownloads.aspx

We have few KB articles that might help too.
Link: http://kb.reckon.com.au/search.asp?cate=1&search=empdupe&type=3&mode=search

I hope the above helps.