EmpDupe file.

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  • Question
  • Updated 5 months ago
  • Answered
EmpDupe file. After testing my file on the ATO the validation report states "Please contact your software developer. The file size is not a correct multiple of the record length" . Is anyone else having the same issues?
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Heather

  • 70 Points

Posted 5 months ago

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Rav, Community Manager

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Hi Heather,

Which Reckon product and edition are you using?

Check the branch number (if you have one) in your Company Information and make sure that is correct and in a valid format ie. blank or 001, 002 etc.

Also, simply try generating the EMPDUPE again.

Avoid any invalid/special characters in the name and also try and keep it short.
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Nicola

  • 60 Points
I'm having exactly same problem!  Someone from Reckon told me to take out all special characters from Company Information page which I've done.  Just tried test again and same problem!