EmpDupe file.

  • 1
  • Question
  • Updated 2 years ago
  • Answered
EmpDupe file. After testing my file on the ATO the validation report states "Please contact your software developer. The file size is not a correct multiple of the record length" . Is anyone else having the same issues?
Photo of Heather


  • 70 Points

Posted 2 years ago

  • 1
Photo of Rav

Rav, Community Manager

  • 95,428 Points 50k badge 2x thumb
Hi Heather,

Which Reckon product and edition are you using?

Check the branch number (if you have one) in your Company Information and make sure that is correct and in a valid format ie. blank or 001, 002 etc.

Also, simply try generating the EMPDUPE again.

Avoid any invalid/special characters in the name and also try and keep it short.
Photo of Nicola


  • 60 Points
I'm having exactly same problem!  Someone from Reckon told me to take out all special characters from Company Information page which I've done.  Just tried test again and same problem!