Empdupe file lodgement failing
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Geraldene Dalby-Ball
Member Posts: 3 ✭
I get an error message when submitting my empdupe file.
Lodgement failed. Please contact software provider, The file size is not a correct multiple of record length.
What do I need to do to get an acceptable Empdupe file?
Lodgement failed. Please contact software provider, The file size is not a correct multiple of record length.
What do I need to do to get an acceptable Empdupe file?
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Comments
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How do I know if its properly created? All the staff are listed but there seems to be a lot of zeros between names...
130520193006201900000295000013350000000000000000000000000000000000000000000000000000000000000000O00000000 00000000000000000000000000000000
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A common cause of the error "The file size is not a correct multiple of the record length" is that the Branch number hasn't been entered as a three digit number.
Click Company Menu > Company Information and in the field on the right of the Tax Rego ID field, make sure you have the branch number entered as 001 or 002 etc.
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I have added 001 at the end - still unable to upload through business portal...0
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There seems to be the letter O before the number 11655.0
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Hi Joseph Li
where is the number 11655 with the O above it, send a screenshot.
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That post from Geraldine has been deleted.0
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