Employee is missing from Superstream batch and when I click on "Add Employee" she does not show up.
Options
soulindancepl
Member Posts: 8 ✭
Missing employee in Superstream batch
0
Comments
-
I have tried undoing all the pay runs for Dec and confirming them again. Then I've tried deleting the superstream batch and adding it again and also no go. I've paid this employee before in Superstream so not sure what's wrong.
She resigned at the end of December and I thought it may be this, so I made her active and deleted her termination date and still no go.
Her gross income for Dec was $503 and this is reflected in the pay runs for December so not sure why her name isn't coming up.
Thank you for your help in advance!0
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3K Reckon One
- 7 📢 Reckon One - Announcements
- 10 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 307 Point of Sale
- 1.9K Personal Plus and Home & Business
- 63 About Reckon Community