Encountering error message - Unable to open the data file
Options
Tony Elder
Member Posts: 8 ✭
Encountered message in Personal Plus 2019 when trying to back files up to a USB. Uploaded 2020, but that hasn't fixed the problem.
0
Comments
-
That's fine, so far as it goes, but the real problem now is that the program is telling me it can't open the data file, so at the moment, I have lost access completely.
Any ideas?0 -
Thanks for your follow up Dave,
I wasn’t able to open RPP at all, however, a few re-boots, i.e. computer off/on; during the course of yesterday seems to have worked wonders and I am now back in business.
Regards,
Tony
0
Categories
- All Categories
- 6.9K Accounts Hosted
- 11 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 326 Point of Sale
- 2K Personal Plus and Home & Business
- 74 About Reckon Community