However, when I use the app to create an 'End of financial year (FY19/20) report', the automatically calculated totals are higher than the sum of the individual monthly pay runs. More specifically, the automatic calculation seems to have double counted either my October 2019 pay run or my November 2019 pay run. How can this be?
And, more importantly, how can this be fixed so I can submit an accurate EOFY report?
I have seen some commentary suggested an adjustment be created. Is the adjustment submitted to the ATO? If so, it seems like creating an 'adjustment' as a work around to fix the incorrect EOFY report will mean that the data submitted to the ATO is no longer correct.
With the STP app, the YTD figures shown in the 'Pay Summary' section are an accumulation of ALL submissions sent ie. Success, Error & Pending status along with any YTD pay that was entered for the employee when you initially set them up. It does not however show a 'live' balance that is sitting with the ATO. Were any of your submissions along the way declined?
As you've mentioned the 1.12.9 update for the STP app a new EOFY Finalisation feature has been introduced. The figures shown in the EOFY 2019/20 report will be the final figures sent to the ATO and will overwrite balances sent prior throughout the year. So in essence, you just need to ensure the totals that are shown in the EOFY Finalisation Report in the app are correct prior to sending through the finalisation and this will be your FINAL and only totals sent for each employee.
To amend those figures, you need to create an adjustment in the app (Pay Run screen > New Adjustment) and enter the total you are adjusting by eg. Employee A shows $50000.00 gross pay whereas in reality it should be $30000.00, then your adjustment will be for -$20000.00 gross pay for this employee.
I'll add a link below to our End of Financial Year Finalisation guide -
HELP GUIDE: End of Financial Year Finalisation with the STP Mobile App
I am running v1.13.0.
The EOFY totals calculated by the Reckon STP app do not add up to the monthly totals.
It appears that the July 2019 amounts are in some cases being added twice into the EOFY totals, as another commentor noted, but not in all cases : there are some random amounts being added to other totals. For example, one amount is $2021 too high, which is very suspicious - memory leak of the 20/21 financial year?
My job is software tester, and this definitely is a defect in the software.
I am not prepared to put in an adjustment to make the Reckon EOFY totals correct, as it seems to me that doing so will make the monthly totals incorrect, and I'm not going to risk the ATO's wrath by doing so.
I have correctly entered all the employee/month totals, and it should not be beyond reasonable expectations that the software will accurately add up those numbers to calculate the correct EOFY totals.
I completely understand your position and sentiments. They (Reckon/Rav) however are not acknowledging there is an issue with the report.
The one difference for my July figure that I noticed compared to the other months was, I submitted it in Aug, but it was not approved until Sep, all the other 11 months were submitted and approved in the same month and usually day. Can you see if your months in error have a similar difference between submission and approval months, I would be interested to know.
As per my earlier comment I contacted the ATO yesterday (1st July 2020) and I spoke to two different people. They seemed to think they do check the FY submissions against the monthly submissions, BUT if there is a difference the EOFY report takes precedence. I asked what the point of checking the monthly submissions total was then and they did not know.
SO - As per Reckon's / Rav's directions/instructions I have fudged the figures
using an -ve adjustment and submitted the EOFY report with the correct values
for the Financial Year 2019-20.
I have stated to Rav above that this is a deeply unsatisfactory work around, when I have correctly submitted all the data throughout the year.
Hi All, doesn't make a lot of sense why this is occurring to a load of people. If my simple spreadsheet works then how can software not add up the pay runs correctly. Agreed that doing an adjustment is the workaround, but some people may not check and submit the report thinking that it would be impossible to be wrong.
If I submit the stp end year totals as is, will it change the numbers that's already previously submitted?
Do I do a manual adjustment before submitting the end of year totals? But then that manual adjustment will make the totals wrong on the ato end?