Entering Time Issue

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  • Question
  • Updated 2 years ago
When entering time on timesheets, we are having issues when we go up or down a line, that the payroll item on the line we have moved to has changed to the payroll item we were on.

eg. We enter four lines of hours for different jobs and different payroll items.  We are on the last line (line 4) where we have entered the payroll item as double time.  We notice an error on line three which has payroll item time and a half but the service item is wrong, so we use the up arrow to go up to that line to try and change the service item but Reckon automatically changes the Payroll item to double time without us even being in that column or being asked.

The reason this is an issue as we have failed to notice the programme doing this in the past and staff have been getting paid the wrong overtime etc due to the payroll item automatically changing.

Any suggestions with set up problems or ways to rectify this would be greatly appreciated.
Photo of Kelly Leaning-Dalley

Posted 2 years ago

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