I have tried copying the file and changing the file name so it matches the company name in the Reckon file which then matches company name in Entryless - no help.
I have just sent another request to Entryless for help. They were good replying quickly initially when I had trouble downloading the configuration file (cookies were blocking it - however I figured that out without them telling me). My last contact from Entryless support was early Friday morning. It is now Late Monday afternoon.
The help menu seems to only talk about Quickbooks rather than Reckon so have had issues with that. I have been back through the emails and I can't see any information that may be applicable re the app.
I have never set up any integrations to Reckon before, so probably making some silly mistake.
Perhaps there is a vital set up link or piece of information I am missing?
Can you help please?
Advise from Entryless as below. No longer compatable with Reckon. Very frustrating. More and more feel I am being pushed to Xero
"Please note that currently, Entryless integrates with below Cloud Accounting Systems only w.e.f March 10th, 2017:
i.) QuickBooks Online
iii.) Zoho Books
iv.) Sage One
We continue to support the original integration with Reckon desktop for any connected customer, however we are temporarily not allowing new customers since mid-March under Reckon desktop as we have paused all desktop integrations since the same date.This means QB Desktop and the MYOB desktop version we were integrating previously are also not enabled any longer in Entryless.
We are highly interested in building integrations for the cloud; building and serving desktop products means more of a hurdle for us.