Error 1920 message when trying re install my 2013 version.

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  • Updated 3 years ago
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Error 1920 message when trying to reinstall my 2013 version using Windows 10. I'm unable to load from web site or disc. Unable to locate Microsoft. NET Framework in my Programs as well to try & find solutions.
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Joyce

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Posted 3 years ago

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Rav, Community Manager

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Hi Joyce,
Check out this KB article -
http://kb.reckon.com.au/issue_view.as...

Please bear in mind, Reckon Accounts 2015 and below are not fully compatible with Windows 10 which means you may encounter some issues when performing tasks.

Let me know how you get on

Cheers
Rav
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Joyce

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Thanks Ray but have a problem with finding the Microsoft .Net Framework in my programs at all let alone turn it off/on. I think maybe seeing the problem with Windows 10 that I may just go Reckon Cloud instead. This would solve my problem .. right?
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Joyce

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Thanks Ray but have a problem with finding the Microsoft .Net Framework in my programs at all let alone turn it off/on. I think maybe seeing the problem with Windows 10 that I may just go Reckon Cloud instead. This would solve my problem .. right?
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Rav, Community Manager

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Reckon One is definitely a great option Joyce and being a full cloud solution bypasses any issues with OS compatibility.

I'd recommend giving our free Reckon One trial a go first so you can check out its functionality and see if it's right for you - https://www.reckon.com/au/one/
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Joyce

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Thanks will do so.