error 500

greatlakeswardrobes
greatlakeswardrobes Member Posts: 3
edited September 2019 in Accounts Hosted
Tring to get into accounts hosted for the first time but i get error 500

Comments

  • Robyn Kelly (Partner)
    Robyn Kelly (Partner) Accredited Partner Posts: 473 Accredited Partner Accredited Partner
    edited September 2019

    You will need to go into the control panel, change your password, log out, and login again with the new password then launch.

    Happened to a client of mine this week too.

    Regards, Robyn Kelly
  • greatlakeswardrobes
    greatlakeswardrobes Member Posts: 3
    edited May 2019
    Thanks Robyn Where do i change the oassword
  • Robyn Kelly (Partner)
    Robyn Kelly (Partner) Accredited Partner Posts: 473 Accredited Partner Accredited Partner
    edited September 2019
    In the control panel - the first log in screen and then the black "Control Panel" and then go to users and click on the user.
  • greatlakeswardrobes
    greatlakeswardrobes Member Posts: 3
    edited May 2019
    Hi Robyn
      That sorted it  Thanks very Much  Have a GR8 Afternoon

      Regards Dave