Error 6123, 0 When opening Quickbook 2011 backup file on Reckon 2017 Premier

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  • Updated 4 months ago
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Hi,
We just upgraded our Premier 2011 to Premier 2017. I use the backup file I got from the premier 2011 and try to open it on Premier 2017. It getting Error -6123,0 Reckon Accounts is trying to access the company file but cannot contact the database server. I started the database server. 

I come across some knowledge base saying I need to make sure the nd file referring to the correct server. 
I made changes on the ServerIP, and FilePath but it still showing the same error.

What is the best way to restore 2011 to 2017? 
Any input is kindly appreciated.

Thank you

Bilhan
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Bilhan Thener

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Posted 4 months ago

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Rav, Community Manager

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Hi Bilhan,

There are a few other steps in relation to that particular error message in this KB article -

-6123, 0: Connection to the Accounts Business company file has been lost

Also, did you delete the .ND file? 
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Bilhan Thener

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Hi Rav,
Thank you for that. It works after I removed the ND file and stop the multi user hosting.
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Rav, Community Manager

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Good to hear, thanks for confirming Bilhan

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