Error after pay run submitted

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  • Question
  • Updated 3 months ago
I got an error message after I submitted the pay run.

The value specified for an item does not match the item type (value = ‘CafeOn’, item type = String, uniqueID = http://www.sbr.gov.au/ato/
Payevent:OrganisationDetailsOrganisationBranchC) Hint:
The Pattern Constraint failed.

Kindly advice how to fix it, thanks!
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Katie Ho

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Posted 3 months ago

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Rav, Community Manager

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The error message shows that you have entered CafeOn in an invalid field. Check the 'Company Information' section in Reckon Accounts and confirm the details are accurate.
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Katie Ho

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Thanks for your reply! It seems that I had entered Cafe On in the GST branch code , please advise how to change and what code should I entered?